Questions
Before you pay
Is it a subscription?
No. Every plan is one payment. Lessons, practice and downloads do not expire.
Which apps can pay by QR Ph?
GCash, Maya, GrabPay and most Philippine bank apps (BPI, BDO, UnionBank, Landbank, Metrobank and more) can scan a QR Ph code. There is no extra charge for paying this way.
I paid but nothing unlocked.
Open your dashboard — the purchase shows there with a status. If it still says pending after ten minutes, message us with the reference number and we will sort it the same day.
Can I upgrade later?
Yes. If you have Lessons + Practice and want the review pack or a class seat, buy those on their own — you never pay twice for something you already have.
What about refunds?
Digital content (lessons, practice, PDFs) is not refundable once unlocked. Live class seats follow the refund rules in the terms.
Do I need an account for the diagnostic?
No. The diagnostic exam is free and works without one. If you are logged in, the result is saved to your dashboard.